Practice Charter

Please refer to the Practice Charter to see your rights as a patient of this practice and what we ask from you as a patient in return. Squires Lane Medical Practice gives care, treatment and support in a way that ensures human rights and diversity are respected.

Ask at reception for information on our practice policies or alternatively follow the links below:

Adults Safeguarding Policy (Jan 2019).docx

Child Safeguarding Policy (Jan 2019).docx

Consent Leaflet for patients (Mar 19).docx

Chaperone Policy (Jun 2019).doc

Confidentiality of Patient Information Policy (Mar 2019).doc

Information Governance Policy (Mar 2019).doc

Practice Privacy Poster (Jun 2019).docx

Records Retention Policy (Dec 2018).doc

Subject Access Request Policy (May 2018).doc

Patient Information

All patient information is kept securely at the practice. Please ask at reception if you would like to see a copy of the confidentiality protocol.

Patient Participation Group

Please ask for details at reception or alternatively you can go to the Patient Participation Group (PPG) link. All patients are welcome to attend meetings of the PPG.

Zero Tolerance Policy

The NHS has a Zero Tolerance Policy and we will not tolerate rude, abusive, aggressive, threatening or violent behaviour. We will call the Police to deal with any matters that we are unable to resolve. Any patients that have to be removed from the practice list will be notified to the appropriate person at NCL/Barnet CCG